Terms & Conditions

Effective Date: Aug 16 2025

Welcome to Festive Fright Lights. By accessing our website or using our services, you agree to the following Terms and Conditions. Please read them carefully

1. Business Information

Festive Fright Lights (“Company,” “we,” “our,” or “us”) provides professional holiday lighting and permanent lighting installation services. We are located in Kewanee, Illinois, and serve the Quad Cities and surrounding areas.

Our service area includes:

    •    Scott County, IA – Davenport, Bettendorf, Eldridge, LeClaire, and nearby towns.

    •    Rock Island County, IL – Rock Island, Moline, East Moline, Silvis, Milan, and surrounding areas.

    •    Henry County, IL – Kewanee, Geneseo, Cambridge, Colona, and more.

    •    Bureau County, IL – Princeton, Spring Valley, Bureau, and neighboring communities.

    •    LaSalle County, IL – Peru, LaSalle, Ottawa, Mendota, and surrounding towns.

2. Services

We provide:

    •    Holiday lighting installation and removal

    •    Permanent lighting installation

    •    Related services as described in your service agreement

For holiday lighting, Festive Fright Lights supplies and installs the lighting materials as part of the service.

For other lighting products (such as permanent systems), we may install products provided by the customer, depending on the product type and at our discretion. Any exceptions will be outlined in the service agreement.

3. Payment Terms

    •    A 50% deposit is required at the time of signing your service contract.

    •    The remaining balance is due upon completion of services.

    •    We accept payment by cash or check.

Failure to make payments on time may result in suspension of services.

4. Limited Warranty

    •    Holiday lighting services are covered under the terms of your individual service agreement.

    •    For permanent lighting, if a manufacturer’s product fails while under warranty, we will reinstall the replacement product provided by the manufacturer at no additional cost.

    •    We do not repair or replace defective products outside of manufacturer coverage.

5. Customer Responsibilities

You agree to:

    •    Provide safe and timely access to your property for installation, maintenance, and removal.

    •    Ensure electrical outlets and power sources are in safe working condition.

    •    Be mindful of the installed lighting and avoid actions that could damage the system.

Festive Fright Lights is responsible for maintaining the lighting throughout the service period, as outlined in your service agreement.

6. Liability

    •    We are not liable for damage caused by improper use, weather conditions, animals, or tampering after installation.

    •    Our liability is limited to the cost of the services provided.

    •    We are not responsible for indirect, incidental, or consequential damages.

7. Website Use

    •    All content on this site (including text, images, and logo) is the property of Festive Fright Lights and may not be used without written permission.

    •    You agree not to misuse this website or attempt to interfere with its operation.

8. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised “Effective Date.”

9. Contact

If you have any questions about these Terms & Conditions, please contact us at:

📧 festivefrightlights@icloud.com

Privacy Policy

Last updated: November 9, 2025

1. Introduction

Festive Fright Lights (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or contact us about our lighting services.

2. Information We Collect

We may collect the following types of information:

    •    Personal Information: such as your name, email address, phone number, and address when you fill out a contact form or request a quote.

    •    Usage Information: such as your IP address, browser type, and pages visited, collected automatically to help us improve our website.

3. How We Use Your Information

We use your information to:

    •    Respond to inquiries and provide quotes for our services.

    •    Communicate about scheduled installations or other service-related matters.

    •    Improve our website, services, and customer experience.

    •    Send occasional updates or announcements about our company, if you’ve chosen to receive them.

4. How We Protect Your Information

We use reasonable administrative and technical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

5. Sharing of Information

We do not sell, trade, or rent users’ personal information. We may share limited data only with trusted partners who assist in operating our business—such as website hosting or email communication services—provided they agree to keep this information confidential.

6. Cookies

Our website may use cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies in your browser settings, but some parts of the site may not function properly if you do.

7. Your Rights

You may request to review, update, or delete your personal information at any time by contacting us using the information below.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Festive Fright Lights

Email: festivefrightlights@icloud.com